Total Quality Management In Information Services

Pub Date : 1997 | Author : Guy St. Clair | Publisher : Bowker-Saur

ISBN 10 : 1857390393
ISBN 13 : 9781857390391

Libraries & information centers are entering a new age of accountability, where these institutions must now justify their existence. This new book covers total quality management p..

The Information Audit

Pub Date : 2001-01-01 | Author : Susan Henczel | Publisher : Walter de Gruyter

ISBN 10 : 9783110974645
ISBN 13 : 3110974649

The Information Audit is a process by which a library or information centre reviews and assesses its holdings, services, etc. This topic is one that has generated much interest ove..